At We Scoop LA LLC, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information. By accessing or using the We Scoop LA website (wescoopla.com) or services, you consent to the data practices described herein.
Collection of Your Personal Information
To provide you with the best products and services, We Scoop LA may collect personally identifiable information, including:
- Personal Details: First and last name, email address, mailing and physical addresses, phone number.
- Home and Service Information: Information about your home (e.g., gate locations, areas to be cleaned) and pets (e.g., names, birthdays).
- Payment Information: Billing and credit card details when making a purchase or payment for services.
We may also collect anonymous demographic data, including:
- Age
- Gender
- Household income
- Locations
Please note that if you voluntarily disclose your personal information on public message boards, it may be collected and used by others.
Use of Your Personal Information
We Scoop LA uses the personal information we collect to:
- Provide, operate, and improve our services.
- Communicate with you regarding the services or products you have requested.
- Inform you of additional products, services, or promotions that may interest you.
Sharing Your Information
We Scoop LA does not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners to:
- Perform statistical analysis.
- Send you promotional materials or customer support.
- Handle deliveries and other essential tasks.
These third parties are prohibited from using your personal information for anything other than providing services to us.
We may disclose your personal information if required by law or in good faith belief to:
- Comply with legal obligations or process.
- Protect the rights or property of We Scoop LA.
- Ensure user or public safety.
Mobile Information Sharing
We Scoop LA will not share your mobile information (including phone numbers and SMS consent). Your mobile information will only be used to provide services you have opted in for, such as appointment reminders, service updates, and customer support messages. You may receive messages weekly or as needed based on your service schedule. Standard messaging rates may apply. You may opt out at any time by replying STOP or UNSUBSCRIBE to any SMS message.
Data Sharing
We do not transfer consumer data to any external organizations under any circumstances, and we have strict internal policies to prevent unauthorized sharing of user data. We do not share personal information with third parties for marketing purposes under any circumstances.
Help and Support
Need help? Text HELP to 818-741-1213 or email us at wescoopla@gmail.com for assistance.
Opt-Out Rights (CCPA)
If you’re a California resident, you have the right to opt out of the sale or disclosure of your personal information to third parties. To do so, please email us at wescoopla@gmail.com.
Tracking User Behavior
We Scoop LA tracks user interactions with our site to understand which services are most popular and improve your experience. We may use this data to customize content and ads.
Automatically Collected Information
We automatically collect certain data when you visit our website, such as:
- IP address
- Browser type
- Domain names
- Access times
- Referring website addresses
This data helps us maintain the quality of our services and generate general statistics on website usage.
Use of Cookies
Cookies are small text files placed on your computer by a web server. We use cookies to enhance your experience by saving preferences and personalizing content. You can choose to accept or decline cookies through your browser settings. However, if you decline cookies, you may not be able to fully experience all features of our website.
Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read their privacy policies before submitting any personal information.
Security of Your Information
We Scoop LA takes reasonable precautions to secure your personal information from unauthorized access, use, or disclosure. We use Secure Sockets Layer (SSL) encryption for transactions involving sensitive information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Right to Deletion
If you wish to request deletion of your personal information, please submit a verifiable request. However, certain information may be retained if required to complete transactions, comply with legal obligations, or protect our business interests.
Opt-Out & Unsubscribe from Third-Party Communications
If you no longer wish to receive communications, you may opt out by contacting us via:
- Email: wescoopla@gmail.com
- Phone: 818-741-1213
- SMS: Reply “STOP” or “UNSUBSCRIBE” to any text message.
SMS/Text Communications
By requesting a quote, you agree to receive calls and text messages from We Scoop LA. You can opt out at any time by replying STOP or UNSUBSCRIBE to SMS messages or emailing us @wescoopla@gmail.com.
External Data Storage
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Changes to this Privacy Policy
We Scoop LA reserves the right to modify this Privacy Policy at any time. Significant changes will be communicated through email or a prominent notice on our website. Continued use of our website or services indicates your acceptance of the updated policy.
Contact Information
For any questions or concerns about this Privacy Policy, please contact us:
📌 We Scoop LA LLC
📧 Email: wescoopla@gmail.com
📞 Phone: 818-741-1213
📅 Effective Date: March 13, 2025